Refund Policy

1. All Sales Final

RevitalAIze produces fully personalised digital reports generated specifically for each individual customer using the birth data provided at checkout. Because each report is unique, generated on demand, and delivered digitally, all sales are final and no refunds or exchanges are offered once a report has been generated and delivered.

By completing a purchase on revitalaize.com, you acknowledge that you are purchasing a personalised digital product and that you consent to its immediate creation and delivery.

2. Non-Delivery Refund

If your report is not delivered to the email address you provided at checkout within 24 hours of your purchase, you are entitled to a full refund of the purchase price.

Before requesting a refund for non-delivery, please:

• Check your spam or junk mail folder
• Confirm that the email address you entered at checkout was correct
• Allow up to 24 hours from the time of purchase for delivery

If 24 hours have passed and you have not received your report, contact us at report@revitalaize.com with your name and order details, and we will either resend your report or issue a full refund within 3 business days.

3. Birth Data Errors — Free Regeneration

The accuracy of your personalised report depends entirely on the birth information you provide at checkout. Please double-check your name, date of birth, time of birth, and place of birth before completing your purchase.

If you made a data entry error regarding your birth time or place of birth, contact us at report@revitalaize.com within 14 days of purchase with the corrected information, and we will regenerate your report free of charge. This is a one-time courtesy per order.

Regeneration requests do not qualify as refunds and do not entitle you to a refund of the purchase price.

4. Dissatisfaction with Content

Astrological reports are provided for personal insight and entertainment purposes. We do not offer refunds based on dissatisfaction with the astrological interpretations or narrative content of your report, as the nature of personalised astrological guidance is subjective.

If you have concerns about the quality or technical accuracy of your report, please contact us at report@revitalaize.com and we will review your concern.

5. Chargebacks

We encourage customers to contact us directly at report@revitalaize.com before initiating a chargeback with their bank or card provider. We respond to all enquiries promptly and are committed to resolving legitimate issues.

Initiating a chargeback for a successfully delivered report without first contacting us may result in your account being flagged and future purchases being declined.

6. How to Request a Refund

To request a refund under the non-delivery policy, email us at report@revitalaize.com with:

• Your full name
• The email address used at checkout
• The date and time of your purchase
• The name of the product purchased

Approved refunds are processed back to your original payment method within 3–5 business days.